As one of Melbourne’s longest standing and most successful personal training businesses, we pride ouselves on our systems and integrity. As such we have developed a number of policies and procedures which apply to all our clients without exception. Please become familiar with these procedures and use the tools below as appropriate to your needs.
Please note, our booking & billing systems are fully automated, and without receiving your request in advance via the forms below, no ammendments can be made.
![pause icon](https://www.mytrainer.com.au/wp-content/uploads/2016/11/pause-icon-icon-100x100.jpg)
Suspension Request
Please use this form to alter your training & payment schedule
![stop icon](https://www.mytrainer.com.au/wp-content/uploads/2016/11/stop-icon-icon-100x100.jpg)
Cancellation Request
Use this form to request permanent cancellation of your training
![info icon](https://www.mytrainer.com.au/wp-content/uploads/2016/11/info-icon-icon-100x100.jpg)
Session Change Policy
Full details of the My Trainer session change policy
![survey-tick icon](https://www.mytrainer.com.au/wp-content/uploads/2016/11/survey-tick-icon-icon-100x100.jpg)
60 second survey
We value your feedback, and would be grateful if you would take 60 seconds to complete this survey to share with us your experience.
![child icon](https://www.mytrainer.com.au/wp-content/uploads/2016/11/child-icon-icon-100x100.jpg)
Kids Training Guidelines
Our kids fitness program provides structure and support for the entire family. Find out how you can help your child achieve a healthy balance of activity, fitness & weight…
![book icon](https://www.mytrainer.com.au/wp-content/uploads/2016/11/book-icon-icon-100x100.jpg)
Terms & Conditions
Full details of the My Trainer terms & conditions