As one of Melbourne’s longest standing and most successful personal training businesses, we pride ouselves on our systems and integrity. As such we have developed a number of policies and procedures which apply to all our clients without exception.  Please become familiar with these procedures and use the tools below as appropriate to your needs.

Please note, our booking & billing systems are fully automated, and without receiving your request in advance via the forms below, no ammendments can be made.

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Suspension Request

Please use this form to alter your training & payment schedule

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Cancellation Request

Use this form to request permanent cancellation of your training

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Session Change Policy

Full details of the My Trainer session change policy

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60 second survey

We value your feedback, and would be grateful if you would take 60 seconds to complete this survey to share with us your experience.

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Kids Training Guidelines

Our kids fitness program provides structure and support for the entire family. Find out how you can help your child achieve a healthy balance of activity, fitness & weight…

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Terms & Conditions

Full details of the My Trainer terms & conditions


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